Student loan transfer and then lost and now I’m in default.?

So I had a private student loan in forbearance for what I thought was 6 months. Then I went to my credit report to find out they it went into repayment at 4 months. So I called my servicer to find out what happen. They tell me they are no longer servicing my loan and that they transferred the loan because I defaulted at 60 days.

So they get me in touch with with Keybank default group who told me to mail in payments. I asked for account number and they said don’t worry about it and just include your social. Then I asked why it was in default for only a 60 day delinquency and they had no answer.

A couple weeks later as promised I went to send the check but couldn’t find the address so I contacted the old loan servicer and asked them for the information to get in touch with the new holder. They claim it was sold off to Keybank and gave me the number to their main branch to get my information there.

So I call Keybank. They don’t have me on file and I explained how the old holder said they sold it to Keybank. They can’t find it. I get transferred 4 or 5 time and nothing. So I email the corp offices explaining my situation. They send me back and email telling me I have to go back to my school to get in contact with the holder of the loan because they no longer service student loans.

So I call the school. They said after 5 years they are no longer legally obligated to keep up on the loan and gave me the number to the original loan holder. Sigh. So now I wait a month in hopes something will pop on my credit for non payment. So I get nothing.

3 months pass and something finally pops up on my credit. Its a charge off. I start freaking out. Then to my suprise Keybank is the one who hits my credit. So I call the vice president of Keybank and he is still claiming they are not servicing my loan and are not in fact hitting my credit. I explain how its right in front of me. Then I ask how after all this time have my co signer or I have not received one phone call or letter. He says because its not them servicing.

So I file a credit dispute and Key bank finally sends out 8 notices at once claiming Im defaulted on my loan and wants me to call and make payment arrangements.

Do I have any recourse on getting this off my credit since my loan was a ghost in the wind? Should I ask for all the records involving my account to try and fix it or is it a lost cause?
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